Privacy policy

Privacy Policy
Tyson’s Pickleball – NZ-Based | Global Shipping

This Privacy Policy explains how Tyson’s Pickleball ("we", "us", "our") collects, uses, and protects your personal information when you use our website tysonspickleball.com ("Site"), place an order, or otherwise interact with us online.

By using our Site and Services, you agree to the terms in this Privacy Policy. If you don’t agree, please don’t use the Site.

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Last updated” date.

How We Collect and Use Your Information
We collect personal information to help us process orders, improve our services, and communicate with you. Here's what we collect and how we use it:

Information You Provide Directly

  • Your name, shipping address, billing address, phone number, and email

  • Order information like products purchased, delivery method, and payment details

  • Account details if you register on our site (e.g., username, password)

  • Any messages or support requests you send us

Information We Collect Automatically
When you browse our site, we collect data like:

  • IP address and location

  • Browser/device type

  • Pages visited and how long you stay

  • Items added to cart or wishlist

We use cookies and similar tech to make the site work better for you and to run analytics. You can disable cookies in your browser settings, but it may affect how the site works.

Information from Third Parties
We may get info from services like:

  • Shopify (our store platform)

  • Payment providers who process your payment securely

  • Advertising and analytics partners

  • Email and customer service tools

How We Use This Information

  • To process orders, ship products, and handle returns

  • To provide customer support and improve your experience

  • To send order confirmations, updates, and newsletters (you can unsubscribe anytime)

  • To detect fraud, abuse, or technical issues

  • To market products, including targeted advertising

Who We Share Info With
We only share your info when needed to provide our services:

  • With Shopify and other tech providers who run our store

  • With shipping companies to deliver your order

  • With payment processors to complete your transaction

  • With marketing partners, where legally allowed

  • With legal authorities if required by law

We do not sell your personal information.

User Reviews and Public Posts
If you leave a product review or comment publicly, it may be visible to other users. Don’t post sensitive info in public areas of the website.

Links to Other Sites
Our site may link to other websites. We’re not responsible for their privacy policies, so please check their terms before sharing any information.

Children
We do not knowingly collect information from children under 16. If a child has provided us with their info, a parent or guardian can contact us to request deletion.

Security
We do our best to protect your personal information, but no system is 100% secure. Please don’t share your login info with others. If you suspect a breach, contact us immediately.

How Long We Keep Your Info
We only keep your info as long as needed to provide services, fulfill legal obligations, and resolve disputes.

Your Rights
Depending on your location, you may have rights such as:

  • Accessing the data we have about you

  • Requesting corrections or deletions

  • Opting out of marketing emails

  • Withdrawing consent where applicable

To exercise your rights or for any questions, email us at support@tysonspickleball.com

International Users
Because we ship globally and use international services (including dropshipping from China), your info may be stored or processed outside your country. By using our site, you consent to this.

Contact Us
If you have any questions or concerns about this Privacy Policy, reach out to us at:
support@tysonspickleball.com